Customer Support & Operations Coordinator

Pay: $21-$23/hour
Schedule: Monday-Friday, Full-Time
Location: Onsite opportunities available in Chanhassen, MN
Type: Contract-to-Hire

About the Opportunity

We're partnering with several growing Twin Cities organizations seeking detail-oriented professionals to support customer service, operations, scheduling, and administrative functions. These positions offer an excellent opportunity to join established companies with long-term career growth potential.

Responsibilities

• Provide exceptional customer service via phone, email, and other communication channels
• Process customer requests, account updates, orders, and service-related documentation
• Perform high-volume data entry with a strong focus on accuracy
• Coordinate appointments, schedules, service requests, or operational activities
• Monitor shared inboxes and respond to customer and internal inquiries
• Maintain records and documentation within company systems
• Support workflow management, tracking, and follow-up activities
• Communicate professionally with customers, vendors, technicians, or internal teams
• Follow established processes and procedures while meeting productivity and quality standards
• Assist with additional administrative and operational projects as needed

Qualifications

• 1+ years of customer service, administrative support, call center, coordination, logistics, or related experience
• Strong data entry and computer skills
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Experience working with customer accounts, scheduling, order entry, dispatching, logistics, or service coordination is a plus

Ideal Backgrounds

We welcome candidates with experience in:

• Customer Service
• Call Center Support
• Administrative Assistance
• Data Entry
• Logistics & Transportation
• Dispatch & Scheduling
• Order Processing
• Service Coordination
• Banking & Financial Services Support
• Insurance Administration

What We're Looking For

Successful candidates are dependable, professional, detail-oriented, and enjoy helping customers while keeping operations running smoothly. If you're comfortable managing multiple priorities and learning new systems, we'd love to hear from you.

Roth Staffing Benefits during contract period:

• Medical Plans - Limited coverage with MEC, pharmacy benefits, virtual care, and emotional support
• Hospital Indemnity - Cash benefits for hospital stays, surgeries, and diagnostics
• Dental & Vision - Coverage for preventive, basic, and major services
• Accident & Critical Illness - Lump-sum or cash benefits for injuries and serious health conditions
• Life Insurance & Short-Term Disability - Income protection and family support (20+ hrs/week required)
• Earned Safe & Sick Time - Based on local/state rules
• Discount Clubs - Save on entertainment, travel, shopping, and more